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Leading Employees Through Uncertain Economic Times: How to Keep Morale High, Plans Clear, and Trust Intact

Susanna Fleming
Post by Susanna Fleming
April 10, 2025
Leading Employees Through Uncertain Economic Times: How to Keep Morale High, Plans Clear, and Trust Intact

Certainty feels like a luxury these days. Between inflation, shifting global markets, and teams learning to do more with less, many leaders are navigating a new kind of workplace tension. And trust this: if you’re feeling it, your employees are feeling it, too. 

So, what do you do when you're expected to steady the ship, inspire confidence, and still hit your goals? How do you encourage your team to keep showing up with full effort and passion when whispers of layoffs or reorgs might be lingering in the background? 

The answer? You lead. Strategically. Transparently. And with a whole lot of human in your leadership style. 

Importantly, leading through uncertainty is not about having all the answers. It’s about showing up with a steady hand, being clear about what you do know, and guiding your team through chaotic seasons. It’s about offering clarity without overpromising, empathy without sugarcoating, and direction even when the path is still unfolding. 

1. Build Stability Through Support 

Here’s the reality: if the economy is whacky and times are uncertain, your people are scanning for signs of stability. And if those signs are not coming from leadership, they will start scrolling on LinkedIn for jobs that have the promise of making them feel safe and seen. 

With that in mind, here are a few helpful ways to keep your team grounded when everyone’s holding their breath. 

Offer growth, even if promotions are paused 

At the end of the day, employees want to feel like their work is leading somewhere. Cross-training, mentorship, stretch projects, and internal learning programs give them something to lean into, especially when traditional promotions are off the table. In fact, according to Gallup’s State of the Global Workplace report, employees who lack opportunities to grow are significantly more likely to disengage or leave. 

Recognize people loudly and often 

Appreciation does not need a line item in your budget. A public shout-out, a handwritten thank-you, or a simple email celebrating someone’s extra effort can go a long way. In fact, small acts of recognition are some of the stickiest drivers of engagement.  

According to recent research from Great Place To Work, over one-third of employees say that receiving more personal recognition would motivate them to perform at a higher level. Regular recognition helps boost morale, reduce turnover, and reinforce a sense of purpose. And during uncertain times, that sense of purpose is everything. 

At TCWGlobal, we highlight promotions and team wins on digital screens throughout our building. It is a simple move, but one that reinforces our belief that recognition builds culture — something we champion not just internally but in every workforce solution we deliver. 

Double down on wellness and balance 

Burnout hits faster when the air feels uncertain. A good way to counterbalance this burnout is to encourage PTO, honor working hours, and check in on your team not just as workers but as people. The ROI on compassion is incredibly high. It produces loyalty, better productivity, and a team that feels safe to stay. 

And this is not just a nice-to-have. Prioritizing well-being helps build trust and resilience within your organization, both of which become even more important when the ground feels shaky. 

Re-recruit your top performers 

Your best people still need to be reminded that they are valued. Ask about their goals, get curious about what is keeping them motivated, and give them a reason to keep growing with you, especially when external opportunities might look tempting. 

Take time to woo them back onto the team before they’ve gone anywhere! Remind them why they joined, why they matter, and what the future could look like with them in it. 

2. Adjust Your Strategy, Not Just Your Budget  


Budget reviews, staffing adjustments, and project shifts are part of the territory during uncertain times. But how you lead through change matters. A lot. 

Focus your resources 

Get clear on which roles and projects are truly mission-critical. These are the ones directly tied to revenue, client retention, or essential operations. Be transparent with your team about where the focus is going and why. Clarity reduces chaos and helps people feel like they are part of the strategy, not just reacting to it. 

Realign roles with purpose 

Re-orgs are common during uncertain economic times, but if you need to adjust responsibilities or combine roles, do it with care. Make sure the changes are realistic, clearly communicated, and supported with the right resources. Employees are far more likely to stretch into new territory when they feel seen and supported. 

This becomes even more effective when there is clarity around what comes next. Cornerstone’s 2023 Talent Mobility Study  found that giving employees visibility into internal career paths and development opportunities significantly reduces burnout and boosts retention, especially when external hiring is limited. 

Use flexible staffing models 

Sometimes, you need specialized support without committing to a permanent headcount. That is where contract staffing or Employer of Record solutions shine. At TCWGlobal, we help businesses stay agile by providing flexible global workforce support. This helps you scale when you need to without overextending your internal team.  

Upskill, do not just downsize 

LinkedIn Learning’s 2024 Workplace Report found that 89% of L&D professionals say building employee skills proactively is one of the most important ways companies can stay resilient during change. 

What does that mean for your company? Just because you aren’t adding headcount does not mean your team cannot grow. Offer development opportunities, even if they are small. Whether it is a self-paced course, a new project, or shadowing a colleague in a different department, those learning moments add up — and they help your team feel invested in, not just stretched thin. 

3. Communicate Like Your Credibility Depends on It 


Your people are listening for cues, and silence can be just as loud as words. When times get tough, communication becomes your most powerful leadership tool. 

Keep a consistent beat 

Whether it is weekly check-ins, monthly all-hands meetings, or regular email updates, predictable communication keeps anxiety from filling in the blanks. Even if there is no “update,” a quick touchpoint says, “We are still here. We are still moving.” 

Use “we” more than “I” 

It may be a small shift, but it creates a big sense of unity. “We are navigating this together” lands very differently than “I need you all to adjust.” Words matter, especially now. 

Say what you know. Say what you do not. 

Edelman’s 2024 Trust Barometer reported some pretty interesting findings when it comes to transparency: 79% of employees place the most trust in their own employer, more than in the government, media, or even NGOs. But — and it’s a big but — that trust is conditional. It hinges on how transparent and honest leadership is with their people. 

You don’t have to have every answer. You just have to be honest. Share what you know, own what is still evolving, and explain how decisions are being made. Transparency builds trust, even if the news is hard. 

Validate feelings, then steer with optimism 

Uncertainty can lead to a lot of stress, and it’s important to acknowledge that. But also remind people of your team’s strength, resilience, and shared wins. Hope is not fluff. It is fuel. Pair it with strategy, and you have a powerful combination. 

Keep your promises 

If you say you are listening, listen. If you say you will follow up, follow up. Integrity builds staying power. People remember how leaders made them feel, especially when things were hard. 

Bonus Tip: Fuel Purpose with Philanthropy 

When the future feels uncertain, people look for purpose in their day-to-day. One way to support that is by giving your team a chance to give back. 

At TCWGlobal, we offer donation-matching up to $5,000 per year, and that includes our workers. Through our philanthropy program, VIBES, employees can also volunteer for causes they care about and spend time supporting what lights them up. 

It is simple but powerful. When people feel connected to something bigger than their to-do list, they bring more energy, more joy, and more heart to the work they do. 

People Follow People, Not Just Plans 

There is no perfect strategy for navigating economic uncertainty. But the companies that emerge stronger tend to have one thing in common. We have seen firsthand that the leaders who come through uncertain times the strongest are the ones who lead with clarity, humanity, and vision. That is the kind of leadership we aim to support every day at TCWGlobal. 

Retention. Morale. Operational clarity. Transparent communication. These are not just buzzwords. They are tools. Use them well, and your team will not just stay with you. They will help move your business forward, even when the road is uncertain. 

Susanna Fleming
Post by Susanna Fleming
April 10, 2025
Susanna Fleming is our go-to expert for cracking the global workforce code. Her blogs make complex HR topics feel like a walk in the park—minus the sweat.