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Meet Your TCWGlobal Implementation Specialists

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We're here to make your life easier!

As you onboard with TCWGlobal systems, you'll have a dedicated Implementation Specialist guiding you through setup and supporting you along the way. We'll tailor your account to your preferences and ensure smooth daily operations.

Your dedicated Implementation Specialist will provide support for these key areas: 

  • Day-to-day support 
  • StaffingNation and WebCenter trainings 
  • Onboarding and invoice inquiries 
  • Questions about our services 
  • Assistance in processes 
Email Us!

So, how does this all work?

Step 1:

Onboarding Call

Once the master service agreement is signed with our Business Development Team, our Implementation Team will promptly arrange an onboarding call to discuss account setup preferences. We'll also provide a brief overview of StaffingNation, (our contingent workforce platform) so you can start smoothly!

Step 2:

Systems Setup

Your dedicated Implementation Specialist will set you up in StaffingNation so you can take full advantage of system capabilities. We'll add job descriptions and departments, and we'll provide trainings to your team. If you're a worker or timecard approver, you will receive logins and instructions for WebCenter (our timecard platform).

Step 3:

Go Live!

As workers are onboarded and begin their engagement with your company, your Implementation Specialist will check in with you periodically to ensure everything is running smoothly. Next, you'll be introduced to your Global Account Manager.

Step 4:

Handoff

All good things must come to an end, even an easy new client setup! Don’t worry, this isn’t goodbye - just a 'see you later'. Your ongoing support contact will be your wonderful Global Account Manager. You’re in good hands! 

 

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What's your role?

As a manager or timecard approver, you will be responsible for these simple tasks:

  • Send engagement offers to new workers through StaffingNation.
  • Manage worker schedules, including compliant meal and rest breaks where applicable.
  • Notify TCWGlobal of any changes to a worker’s job description or engagement within 1 business day of effective change.
  • Submit end of engagements in StaffingNation for any offboarding workers.
  • Approve timecards in WebCenter on Monday by 2pm PST.
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Worker Expectations

Timecard Submission Deadline:
Sunday, End of Day

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Manager Expectations

Timecard Approval Deadline:
Monday 2 pm PST

All About WebCenter

Workers and timecard approvers will utilize our WebCenter timekeeping system. 

Login to WebCenter

How do timecards work?

  • Workers submit their timecards by the Sunday evening deadline each week. The work week is Monday – Sunday. 
  • Payroll is processed weekly for approved hours.  
  • Pay day is every Thursday for direct deposit or a pay card. Paper checks are mailed weekly and arrive within 7 – 10 business days. 

Approving Timecards in WebCenter

  • Hours need to be approved online by 2:00pm PST on Mondays to be processed for payment to your worker.

  • Efforts will be made to gain approval from the assigned approver (reminders, etc.). However, to comply with applicable laws, unapproved timecards may result in a forced approval by TCWGlobal. 
Learn How Here!
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Your Partner in Direct Hire

Meet your hiring match and connect with the best. Leverage our precision and expertise to secure the leaders of tomorrow.

Learn More About Direct Hire

Meet Your New Favorite VMS: StaffingNation

StaffingNation is our proprietary onboarding platform where you will send engagement offers, track the onboarding status of workers, end engagements, and review current and previous engagements.

Learn More About StaffingNation
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With StaffingNation, you can...

Onboard in a Flash!

Easily onboard new workers in just 15 minutes.

See How It's Done

Create Job Descriptions

Build unique job descriptions and submit them for approval. 

Learn How

Create & Send Offers

Ready to hire? Quickly draft an offer letter for your candidate.

Send an Offer

Manage Onboarding Statuses

Quickly access an overview of onboarding flow and statuses.

Take a Look

End a Worker Engagement

Find simple instructions for worker deactivation.

Get Started

Visit the Client Help Center

Visit the hub for StaffingNation & WebCenter “how to” resources.

Check out the Hub
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Need Help Adding Departments in StaffingNation?

If you need to add any new departments, locations or users, you can do so by clicking on the Gear icon on the top right-hand side of the StaffingNation header.

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We're About Better Benefits

We offer some of the best benefits around! Full-time workers are eligible for ACA-compliant medical benefits starting the 1st of the month following 30 days of employment. 

Check out these helpful links that cover all details and costs:

Worker Guide to Benefits
Client Guide to Basic Benefits Package
Additional Perks

What Makes Us Different?

We’re all about meeting our clients' needs at TCWGlobal, but we also aim to do more than that. We want to be the best employer of record on the planet, and we want our clients, our workers, and our community to be proud of the work we do! 

VIBES, our philanthropy initiative, has an impressive charity match program that empowers you to make a difference!

Check Out Our VIBES