Implementing MSP solutions can seem daunting, but we've got your back! We offer a phased approach to implementation that matches your current and upcoming needs, and we maintain a constant flow of communication throughout the process to ensure you're up to speed every step of the way!
At the beginning of implementation, we work closely with you to identify and integrate your main priorities into the MSP program. As we progress and learn more through our discovery process, we'll adjust the details and timelines for each step. We initially propose a three-phase approach, but we are ready to adapt this plan based on our ongoing discussions.
During this step, we focus on understanding your current situation and needs through detailed discussions with all important parts of your organization. This involves meeting with all impacted departments, from IT to finance, to fully understand the challenges you face and what you aim to achieve.
TCWGlobal adopts a hands-on approach during this phase, creating tailored training materials and guides for all user types within your program, aligned with your specific needs and StaffingNation specifications.
We'll develop customized materials such as one-pagers, landing pages, videos, and 'how to' guides in whatever format best suits your client users' learning preferences.
We apply a consistent discovery and change management approach whether process changes occur before MSP go-live or 18 months into service.
First, we identify the need or pain point and develop the appropriate solution. Next, we configure workflows or tool features to deliver the desired value. Finally, we provide hands-on training, documentation, and support as needed to ensure the success of the new process.
TCWGlobal will provide a dedicated program manager along with a comprehensive support team committed to the initial implementation and ongoing development of your MSP Program.
Our support structure includes regular check-ins with your contingent workforce team and key stakeholders, facilitated through weekly calls and program updates. Additionally, we offer customized reporting at your preferred intervals, quarterly business reviews to evaluate program health, and annual kickoff meetings to set goals and identify areas for development.
Elevate your game with TCWGlobal MSP. Unlock StaffingNation's potential, where efficiency and tailored solutions blend to revolutionize your workforce management. Optimize spend, streamline operations, and ensure compliance with precision.
Choose excellence. Choose TCWGlobal.
