Toxic Content

Online Content Awareness

On the internet, where information flows ceaselessly, there exists a group entrusted with the pivotal roles of content moderation, AI testing and protection, and website or social media oversight. However, the toll these responsibilities can exact on individuals can make for a stressful workday.

These individuals are the invisible guardians that shield us from the darker aspects of online interactions. However, their task is far from easy; they often find themselves grappling with emotional strain, challenging algorithms, and the evolving nature of digital content.

Three TCWGlobal workers standing and smiling at each other

Take a Break

Online content can cause fatigue and distress; After a shift, during a break or after an adverse exposure do the following to help reset your brain and senses:

We’ll also send quarterly check-ins to see how you’re doing.

What are 5 things you can see?

Look for small details such as a pattern on the ceiling, the way light reflects off a surface, or an object you never noticed.

What are 4 things you can feel?

Notice the sensation of clothing on your body, the sun on your skin, or the feeling of the chair you are sitting in. Pick up an object and examine its weight, texture, and other physical qualities.

What are 3 things you can hear?

Pay special attention to the sounds your mind has tuned out, such as a ticking clock, distant traffic, or trees blowing in the wind.

What are 2 things you can smell?

Try to notice smells in the air around you, like an air freshener or freshly mowed grass. You may also look around for something that has a scent, such as a flower or an unlit candle.

What is 1 thing you can taste?

Carry gum, candy, or small snacks for this step. Pop one in your mouth and focus your attention closely on the flavors.

Body Awareness

The body awareness technique will bring you into the here-and-now by directing your focus to sensations in the body. Pay special attention to the physical sensations created by each step.

Take 5 long, deep breaths through your nose, and exhale through puckered lips.

Place both feet flat on the floor. Wiggle your toes. Curl and uncurl your toes several times. Spend a moment noticing the sensations in your feet.

Stomp your feet on the ground several times. Pay attention to the sensations in your feet and legs as you make contact with the ground.

Clench your hands into fists, then release the tension. Repeat this 10 times.

Press your palms together. Press them harder and hold this pose for 15 seconds. Pay attention to the feeling of tension in your hands and arms.

Rub your palms together briskly. Notice and sound and the feeling of warmth.

Reach your hands over your head like you're trying to reach the sky. Stretch like this for 5 seconds. Bring your arms down and let them relax at your sides.

Take 5 more deep breaths and notice the feeling of calm in your body.

Sometimes you need more help! Workers in the US:

Eden Health Plan

If you are enrolled in TCWGlobal’s medical benefits plan, Eden Health is here to provide Mental Health Support such as talk therapy* and health coaching and stress management support. The Eden Health app is available 24/7 to answer questions and provide support for a $0 copay.

Download the Eden Health App to get started! Enter “My Insurance” when prompted to select “Who is Paying for Eden Health” and complete your date of birth and Allied Member ID located on your medical card.

*where available, please contact Eden Health at support@edenhealth.com) to determine if this is available in your area, if needed an in-network referral can be made.

Meru Health Plan

For workers in CA, AZ, CO, GA, ID, IL, MN, NV, OR, TX, UT, VA, and WA enrolled in TCWGlobal’s medical benefits we also have an opportunity to utilize Meru Health which provides a 12-week therapy program that is 100% confidential and accessible via your smartphone.

More information about this program can be found at https://www.meruhealth.com/targetcw

Of course, if something causes you concern you can always report the issue to your direct manager, TCWGlobal Account Manager, or TCWGlobal’s Compliance Team so that they can take a deeper dive into the cause for concern.

Need More Help?

If you feel that you need more than this, whether or not you have enrolled in benefits through TCWGlobal, as a worker on engagement, you have access to speak to someone more in depth through for up to three sessions using our Employee Assistance Program (EAP) at no cost to you!

Help can be accessed 24/7 by visiting www.unum.com/employees/services/life-balance or calling 1-800-854-1446.

We're Here For You!

At TCWGlobal, our dedicated Benefits team is committed to supporting the holistic well-being of our workers. Recognizing the importance of mental fitness, we are here to provide a helping hand to anyone facing challenges in this aspect.

We believe that fostering a healthy work environment includes prioritizing mental well-being, and our Benefits team is a reliable source of assistance for those who seek it. Your mental health matters to us.

For more information on the benefits offerings outlined above, send us an email!